Call me kitsch but Not able to help myself: It’s the start of another fresh, unadulterated year that’s pregnant with adjustments that things can and better (THIS time) thus offer to you these potential KPI resolutions for your new year ahead.
May you be motivated and sufficiently focused to truly make a real difference with performance measurement this year, beyond your wildest dreams:
KPI Resolution #1: Toss the time-wasting measures.
A version of your spring-clean, you could review all your overall KPIs (if inclined, stocktake them all) and then use a set of criteria to cull individuals that aren’t worth the pie charts they’re plotted on.
KPI Resolution #2: Challenge at least one weasel word every day.
The first person, each day, who utters a vague and meaning-devoid word like efficient, effective, sustainable, engaged, transparent, accountable, reliable, quality, enhanced or best-practice, ask them there is nothing really mean, specifically if the. If you can’t pin it down into the real world, restrict measure it. And frustratingly, most objectives and goals and strategy are filled with weasel words, rendering them immeasurable.
KPI Resolution #3: Invest in finding out how to develop KPIs (not searching for them off-the-shelf)
The fast-food or quick-and-dirty approach to finding KPIs – by searching for these questions list or database somewhere – a single of the of the big reasons why most organisation’s KPIs take. There’s no buy-in, no link to strategy, no resultant performance improvement. Instead, master how to design and judge your measures by starting with a brand new understanding of the goals you’re eager to measure and designing the right measures for those specific results.
KPI Resolution #4: Make performance measurement PART of everyone’s job, not additional to the challenge.
Turning up to New year 2018 Images means we’re a major contributor to specific results. If we’re responsible for results, we’re liable for achieving them. If we’re responsible for achieving results, has got to measure for you to know. And because standing still means going backward, we’re also responsible for improving results too (and seeing these improvements in our measures). Monitoring the performance of our work should be described as responsibility in everyone’s role description.
KPI Resolution #5: Make time to measure performance.
Don’t wait and soon you will have spare period for do performance description. It won’t happen. Measurement is fundamentally in order to business or organisational success and actually has a higher priority than very much of what’s eating up your colleagues’ and your era. Stop doing something less important than measuring performance.
KPI Resolution #6: Read “Understanding Variation” by Donald Wheeler.
It’s certainly one my all-time favourite books for performance measurement and also it will possess a revolutionary impact on how you present and interpret your effort data. If you want is to learn how to discover the real signals inside your performance measures, and stop knee-jerk reacting to differences between this month and last month, or this month and the same month last year.This book rocks.
KPI Resolution #7: Create two successful KPI case studies.
Apply a fairly easy performance measurement process to select, implement and make use of a KPI to get a real improvement in performance that supports the current strategic direction of your organisation or business. Write up the experience as a case study, then do it again to improve another area of performance, and share these case studies with anyone you desire to influence to take measurement more seriously. Prove to them that measuring what matters works.
Focus, focus, focus! A single KPI New Year’s Resolution can make a big difference in could measure what matters 12 months. Pick one from the list, or let the list inspire your own, but set a goal obtain stuck into achieving the program. No more waiting the perfect opportunity or perfect point. It’s now.